RERA Complaint

RERA is an Indian law that regulates the real estate industry, promotes transparency, and protects home buyers' interests. RERA stands for "Real Estate Regulatory Authority" also known as “RERA Act”. This Act was issued by the Indian Government in May 2016 to protect the interest of home buyers and boost investment in the real estate industry.

In the RERA Act 2016, the Government of India mentioned that RERA Registration is mandatory for every builder and developer who intends to sell any residential and commercial properties. This registration aids in maintaining transparency, accountability, and efficiency among the buyer and seller.

Homebuyers can file a RERA complaint against a builder, developer, promoter, or real estate agent if they violate the regulations stated in the RERA Act. Seeking redressal for property-related grievances is a convenient and hassle-free process. If they choose to, all home buyers have the right to submit a complaint.

• The transfer of ownership is postponed.
• The construction quality is low
• Ventilation is insufficient at the property.
• The expenses for maintenance are excessively high.
• Some disputes exist regarding ownership of the property
• The developer/builder is declining to provide the buyer with the budget information for property expenses.

Filing a case with RERA is typically done for two distinct purposes. One option is to request compensation for late possession, while the other is to pull out of the project. Next, the builder reimburses the amount previously paid along with the corresponding interest.

RERA was created with consideration for the needs of home buyers. Hence, all rules and regulations have been established to fully safeguard the interests of the purchaser. Here are some advantages of submitting a complaint with RERA:

• Builders and real estate agents must uphold all the commitments made in their contracts.
• Failure to adhere to this can lead to agents losing their license or their ability to conduct transactions in such property transactions.
• Every RERA complaint is handled sincerely and resolved promptly using the FastTrack mechanism to ensure speedy resolution.
• When a buyer files a complaint against a specific buyer, it also alerts other buyers who are dealing with the same builder/agent.
• RERA, which focuses exclusively on real estate matters and complaints, has proven to be beneficial to buyers by offering reliable solutions to property issues.

Grounds for filing a RERA Complaint 

Below are various reasons why a homebuyer can raise concerns and submit a complaint to RERA against builders/agents:

• Late Possession: In case the builder/developer fails to deliver the property within the promised timeline, the homebuyer can complain to RERA Delhi.
• Change of Plans: If the builder makes any unauthorized changes, the buyer can complain about them to RERA Delhi. To implement alterations, the builder must obtain NOCs from at least two-thirds of the allottees, or else face potential penalties.
• Construction Quality: If the builder fails to deliver the promised quality of construction, the homebuyer can complain to RERA Delhi within five years.
• False portrayal: Frequently, the builder or agent depicts the design inaccurately compared to what the buyer receives, prompting the buyer to raise concerns and lodge a complaint against them.
• Failure to adhere to RERA Registration: As per the RERA Act 2016, any builder undertaking a project with land exceeding 500 sq. meters and 8 apartments must obtain RERA Registration. Selling properties without proper registration can lead to complaints filed with RERA.

Section 40 of the RERA Act outlines the procedure for executing the decision taken by the RERA authority or Adjudicating officer. If the developer fails to follow the RERA tribunal's orders (which could include financial compensation or interest for delayed possession), the amount will be collected from the developer as arrears of inland revenue. The individual impacted can apply to execution to ensure the enforcement of the Tribunal's rulings.

During the application process, a hearing takes place to determine if the opposing party has valid reasons for not following the rules, in which case the matter is taken into account. If not, it would require the gathering of land taxes through collectors and the issuance of a Recovery Certificate (RC). The application fee for execution is not set and can differ from state to state.

How to Proceed With a RERA Complaint

• Be aware of your jurisdiction: Familiarize yourself with the jurisdiction in which your complaint is relevant. You have the option to complain about any state in India with either the State Tribunal, RERA authority, or Adjudicating Officer. Each state offers services for complaints through both traditional and digital channels.
• Prepare Complaint: Get ready to submit your complaint by making sure it includes all relevant information about the transaction. Provide detailed information about the individuals or groups participating.
• Get a RERA Complaint Number: After submitting your complaint, you will be given a specific RERA complaint number by the authority. This number helps you monitor the status of your case.
• Submission of Documents: The complainant is provided with all necessary document copies. These papers must be given to the other party as well.
• Response from the builder: The builder or the opposing party submits a reply to the complaint that has been raised.
• Mandate of Authority: The authority dictates the actions of the builder or outlines the responsibilities of the other party. Failure to adhere to this directive may lead to significant fines or incarceration.

Listed below are certain documents and information that are necessary for filing a complaint with RERA Delhi: 

• Verification of identity and verification of address.
• Deed of Sale
• Proof of payment
• Details of the project
• Footage or images of the project location
• Any additional project-related documents

To successfully register your RERA complaint, make sure to follow these simple steps.

• Initially, go to the RERA website designated by the state. 
• Now locate the page where complaints can be registered on the website.

Select the page or link for registering a complaint, and you will be directed to a form for submitting a complaint to RERA. 

• You are required to provide all necessary information regarding your complaint while filling out this form. Please be aware that you will need to provide personal details such as name, address, phone number, and other necessary documents. This is to confirm the legitimacy of the person complaining.
• After completing the form correctly, you can submit a complaint by submitting Rs 1000. If you file a complaint with an Adjudicating officer, you must submit a payment of Rs 5000. You can efficiently finalize this transaction online.

There exists an amount of Rs. The cost of lodging complaints in RERA is set at 1000 Government fees. If the purchaser enlists the services of a lawyer, they will be responsible for paying their professional fees. Nonetheless, the overall charges for a complaint will consist of official government fees alongside attorney's fees.

Seeking assistance from professionals is crucial when filing a complaint in RERA due to the lengthy process involved. Choosing Corpseed is the top option for submitting a complaint in RERA against the builder.